55.4 FAQ
- Can a user be the part of multiple user groups created under a
party?
Yes, same user can be part of multiple user groups. Whereas creating a user group without any user is not allowed.
- Where can these Administrator User Groups be used?
User groups created for Administrator users are used for approval and for User Group – mail subject mapping.
Approval - User groups maintained by administrators are used while creating approval workflows and approval rules.
Secured Mailbox - Each subject category is linked to a group of Bank Administrator users. Depending upon the mail-subject mapping to each Bank Administrator user, administrators will receive the mails only of the subjects mapped to the users and initiated by bank’s customers.
- Can I delete an existing user group?
No, user groups cannot be deleted but can be edited. Administrator can add new users and remove existing users of the user group.
- Can I add users of linked party ID while creating a user group for
primary party?
No, only users of primary party can be the part of user group.
Parent topic: User Group Management