- Core User Manual
- User Group - Service Request Mapping
- User Group - Service Request Mapping - Search
40.1 User Group - Service Request Mapping - Search
User Group – Service Request mapping search option allows System Administrator to view the existing User Group - Service Request Mapping.
To view User Group - Service Request Mapping:
- Navigate to one of the above paths.The User Group - Service Request Mapping screen appears.
- In the Mapping Code field, enter the user group -
service request code for which you want to view the details.OR
In the Description field, enter the user group - service request mapping description for which you want to view the
details.OR
From the Group Code list, select the group code already maintained to view
the details of the same. - Click Search to display results based on search
criteria..OR
Click Clear to reset the details.
OR
Click Cancel to cancel the transaction.
Figure 40-2 User Group - Service Request Mapping - Search
Table 40-1 Field Description
Field Name Description Mapping Code The user group - service request mapping code. Description The user group - service request mapping description. Group Code The group code to enquire about user group service request mapping, already maintained. - Click the Mapping Code for which you want to view the
mapping details.
The User Group - Service Request Mapping - View screen displays the mapping of service request to the user group.
Figure 40-3 User Group - Service Request Mapping - View
Table 40-2 Field Description
Field Name Description Mapping Code The user group - service request mapping code. Description The user group - service request mapping description. Mapping Details Group Code The group code assigned to user group service request mapping. Service Requests The list of all service request maintained.
Note:
- All Service Request: if this is checked, then all service requests will be mapped with selected group code within the CASA, TD, Loans, Credit Cards modules.
- List of Individual Service Request: Module wise list of service requests will be available with check box against those. If this is checked, then individual service request is mapped with selected group code within the CASA, TD, Loans, Credit Cards and other modules.
- Click Edit to edit the service requests mapping
details.OR
Click Cancel to cancel the transaction.
OR
Click Back to navigate to the previous screen.
Parent topic: User Group - Service Request Mapping