77 Change Password

This topic describes the systematic instruction to Change Password feature. User can change their login password.

Pre-requisites
  • The user must have valid login credentials to access the digital banking platform.
Features Supported In the Application
  • Changing the login password.

To reset the password:

  1. From the Dashboard, click on the My Profile icon, then click Settings. Under Settings, click Password & Security, and then click Change Password.
    The Change Password screen appears.

    Note:

    The fields which are marked as Required are mandatory.

    For more information on fields, refer to the field description table.

    Table 77-1 Change Password - Field Description

    Field Name Description
    Current Password Enter your current login password.
    New Password Enter a new password to replace your current login password.
    Confirm New Password Re-enter the new password to confirm the same.
  2. In the Current Password field, enter your current login password.
  3. In the New Password field, enter a new password.

    Note:

    Read the conditions defined under the Password Conditions section on the application screen to view the password policy.
  4. In the Confirm New Password field, re-enter the new password.
  5. Perform one of the following actions:
    • Click Save.

      A message confirming successful change of login  password appears.

    • Click Cancel to cancel the transaction.
  6. As the login user changed his password using Change Password option, system will logout the user and user will be shown a confirmation message of password change along with an option to login again. Click Login on confirmation screen to log in to the application.

    Note:

    1. Password Conditions gets highlighted in green if the user’s password is meeting the Password Policy criteria and similarly in Red if the password is not as per the Password Policy maintained.
    2. Click inside the Password field, the Virtual Keyboard link appears. Click on the link to use virtual keyboard.