79 Manage DND Alerts

This topic describes the systematic instruction to Manage DND Alerts option. This option allow user to enable/disable DND flag for mandatory alerts for the selected categories.

Day 0 configuration will be provided for the events which are applicable for DND. The bank can create a category of events for which DND needs to be configured.

Pre-requisites

  • The user must have a valid login credential to access the digital banking platform.

Features Supported In the Application

  • Definition of Primary Account Number

To set DND alerts to category:

  1. From the Dashboard, click Toggle menu, click Menu, and click Account Settings and then click Preferences . Under Preferences , click Manage DND Alerts.
  2. Navigate to above path.
    The Manage DND Alerts screen appears.

    Figure 79-1 Manage DND Alerts


    Description of Figure 79-1 follows
    Description of "Figure 79-1 Manage DND Alerts"

    Note:

    The fields which are marked as Required are mandatory.

    For more information on fields, refer to the field description table.

    Table 79-1 Manage DND Alerts - Field Description

    Field Name Description
    Select Category Select the categories for which DND need to be configured.

    All the categories for which DND is applicable will be available for selection.

    Note: Click on category link to view list of all the events for which alerts will not be sent to the user.

  3. In the Select Category field, select the desired categories for which DND need to be configured.
    1. Click on category link to view list of all the events for which alerts will not be sent to the user.
  4. Perform anyone of the following actions:
    • Click Submit. A message confirming DND alert set appears.
    • Click Cancel to cancel the transaction.
    • Click Back to navigate back to the previous screen.