19 Branch Dashboard

The Branch Dashboard facilitates the integration of data from multiple screens and displays it as a dashboard on the application landing page.

It provides a comprehensive and consolidated snapshot in tiny windows to access information quickly. Thus, helping the bank staff to analyze, monitor, and make better decisions, which in turn helps to save time and cost. To access the Branch Dashboard, select Dashboard from the main menu.

Figure 19-1 Dashboard


This figure shows a sample of the Branch Dashboard.

The Branch Dashboard is designed to display the widgets distributed in rows without the vertical scroll bar. The widgets are as follows:

Till Cash Position

This widget displays the currency-wise cash position of the Teller Id, which includes Opening Balance, Total Debit, and Total Credit, which happened for the day, and the Closing Balance. In addition, the system displays the denomination-wise count for the closing balance amount. The FILTERS option can be used to display Till cash position based on the currency, branch code, and date.

Inventory in Hand

This widget displays the list of inventory counts available with the branch for the logged-in Teller Id.

My Transaction Status

This widget displays the total transaction count performed by the logged-in Teller. Each slice represents the status-wise count of the transactions performed by the Teller.

The FILTERS option can be used to display transaction status based on the branch code, branch date, and transaction type (Cash/Non-Cash).

Figure 19-4 My Transaction Status



Customer Search

The Teller can use this widget to query and find a specific customer account. For more information on this segment, refer to Customer Search.

Current Till Position

This widget displays the Till amount available for the logged-in Teller ID. The FILTERS option can be used to display the current Till amount based on the currency, branch code, and date. The minimum and maximum values are fetched from the user preferences.

Figure 19-6 Current Till Position



Frequent Customer Operations

The Teller can use this widget to launch one of the frequently used Customer Transactions screens from the landing page. This option is easy to access instead of using Menu Item Search or navigating through the menu to process transactions.

Figure 19-7 Frequent Customer Operations



Note:

The system displays an error message stating that the User does not have rights to access this screen if the user is trying to access the restricted screen in the widget.

Frequent Branch Operations

The Teller can use this widget to launch one of the frequently used Branch Operations screens from the landing page. This option is easy to access instead of using Menu Item Search or navigating through Menu to process transactions.

Figure 19-8 Frequent Branch Operations



Note:

The system displays an error message stating that the User does not have rights to access this screen if the user is trying to access the restricted screen in the widget.

Customer Service Request

The Teller can use this widget to launch one of the frequently used Customer Service screens from the landing page. This option is easy to access instead of using Menu Item Search or navigating through Menu to process transactions.

Figure 19-9 Customer Service Request



Note:

The system displays an error message stating that the User does not have rights to access this screen if the user is trying to access the restricted screen in the widget.

Notifications

The Teller can use this widget to view the bank-specific notifications or instructions provided for the bank staff. Generation of the notifications to be configured at the back-end.

Alerts

The Teller is alerted through this widget on the user-specific information based on which the Teller has to act accordingly. Generation of the alerts to be configured at the back-end.

Frequent Links

The Teller can use this widget to access the frequently used links to refer for transaction submission and other operational activities during the day.