14.2 Cash Withdrawal

The Cash Withdrawal screen is used to withdraw funds from the CASA account of the customer.

The withdrawal is subject to the availability of a sufficient balance or available credit limit. When the transaction is performed, it updates the available balance in the CASA account immediately.

To withdraw the cash through a Teller Session:

  1. On the Homepage, click Teller. On the Teller Mega Menu, under Session Teller Transactions, click Cash Withdrawal or specify the Cash Withdrawal in the search icon bar and select the screen.
    The Cash Withdrawal screen is displayed.
  2. On the Cash Withdrawal screen, specify the fields. For more information on fields, refer to Table 4-3.

    Note:

    The fields, which are marked with an asterisk, are mandatory.
  3. Specify the charge details. For information on the fields in the Charge Details segment, refer to Add Charge Details.
  4. Click Submit.

    A teller sequence number is generated, and the Transaction Completed Successfully information message is displayed.

    Note:

    The transaction is moved to authorization in case of any approval warning raised when the transaction saves.

    On transaction completion, the cash is withdrawn successfully from the customer account. For more information on transaction submission and validations, refer to Step 5 in Cash Deposit.