1.2 About Main Menu

The Teller Main Menu is a Mega Menu that makes all the menu items visible at once. It is a large panel divided into groups of menu items, which simplifies the navigation.

The menu items are grouped based on the type of operation performed. In addition, the Menu Item Search can be used to search and select a specific screen from any of the main menu items. For more information on menus, refer to Figure 1-4 and Table 1-3.

Figure 1-4 Mega Menu Teller

Description of "Figure 1-4 Mega Menu Teller"

Table 1-3 Menu Items – Description

Menu	Description
Branch Operations	Branch Manager, Vault Teller, or Teller can use Branch Operations to cover the internal activities done at the branch where the Customer is not involved. This facilitates branch, vault, Till opening, or closing for the day and monitoring the transactions done during the day, and Cash Balancing.
Till-Vault Operations	Vault Teller or Teller can use Till-Vault Operations to monitor the cash and currency boxes for the day and to perform cash transfers from or to the Vault or Till as and when required.
Customer Transactions	Teller can use Customer Transactions to perform financial transactions for Customer accounts, which includes, Cash Deposits, Cash Withdrawals, Cheque Withdrawals, Forex Transactions, and Account Closure.
Miscellaneous Transactions	Teller can use Miscellaneous Transactions to perform General Ledger transactions such as miscellaneous debit and credit transactions against a Customer’s CASA account and GL account.
Transfers	Teller can use Transfers to perform inter-bank transfers, intra-bank transfers, and cross-border transactions.
Clearing	Teller can use Clearing to capture the Inward Clearing Data Entry, Outward Clearing Data Entry, Cheque Return, and Cheque Deposit transactions.
Remittances	Teller can use Remittances to issue remittances such as demand drafts and banker's cheques, perform payment or cancellation of the issued remittances, and perform further operations on the issued remittances.
Term Deposits	Teller can use Term Deposits to initiate Term Deposit account opening and perform a redemption, top-up on the existing term deposit accounts.
Credit Card Transactions	Tellers can use Credit Card Transactions to perform credit card advance and payment transactions.
Loan Transactions	Teller can use Loan Transactions to perform loan disbursement and loan repayment transactions.
Islamic Transactions	Teller can use to Islamic Transactions perform various Islamic transactions.
Bill Payments	Teller can use Bill Payments to perform various bill payment transactions.
Session Teller Transactions	Teller can use Session Teller Transactions to perform financial transactions for Customer accounts in the Teller Session.
Journal Log	Teller or Supervisor can use Journal Log to view the status of transactions performed by them. Also, it allows to resubmit or reject an incomplete transaction, or to reverse a completed transaction.
Prediction	The Supervisor can use Prediction to predict the number of service counters required for a specific period.
Cache	The Clear Cache screen is used to get the maintenance reflected while performing the transactions.
Customer Service	Teller or Operations Executive can use Customer Service to maintain customer accounts and ancillary services and to enquire about customer account balance.
Branch Dashboard	Teller can use the Branch Dashboard to view the cash position, transaction status, alerts, to access the frequently used transaction screens, and to view the alerts and notifications.
Branch Maintenance	Branch Maintenance covers a set of definitions maintained to perform the branch-based operations, transactions, and services.
Customer/Account Search	Used to query for a specific Customer ID or Customer Account Number.

You can select an operation using any of the following methods:

• From the Homepage, navigate to the left menu and then click the necessary operation.
• Click the Frequent Operations widget placed at the right side of the transaction area.