18.11 Account Address Update

The Teller can use the Account Address Update screen to initiate a service request to update the address details of the customer account.

To update the account address:

1. On the Homepage, from Teller mega menu, under Customer Service, click Account Address Update or specify Account Address Update in the search icon bar and select the screen.
   The Account Address Update screen is displayed.

   Figure 18-13 Account Address Update

   
   

   
   Description of "Figure 18-13 Account Address Update"

   
   
2. On the Account Address Update screen, specify the fields. For more information on fields, refer to the field description table.

   Note:

   The fields, which are marked with an asterisk, are mandatory.

   Table 18-13 Account Address Update - Field Description

   Field	Description
   Account Number	Specify the customer account number for which the address details need to be updated.
   Account Branch	Displays the customer name for the customer number specified.
   Correspondence Address	Specify the fields.
   Address Line 1 to Address Line 4	Displays the maintained address details, and it can be modified.
   Country Code	Displays the maintained address details, and it can be modified.
   Narrative	Displays the default narrative as Account Address Update, and it can be modified.
   Review and Submit	Click Review and Submit to review the request details and submit.

3. Click Submit.
   The request details are handed off to the FLEXCUBE Universal Banking system for the account address update.