20.1 General Feedback

This topic provides the systematic instructions for users to capture and submit feedback on generic aspects about the application.

To provide general feedback:

1. From the Dashboard, click Service & Support, and then click Feedback, and then click Toggle menu, click Leave Feedback.

   The Feedback pop-up screen appears.

   A feedback question appears along with a rating scale.

2. Select an appropriate rating on the scale.
3. Depending on the rating, the system will provide you with a question along with a set of options.
4. Select an appropriate option corresponding to the question.
5. You can also add comments, if required.

   Figure 20-1 General Feedback

   
   

   
   Description of "Figure 20-1 General Feedback"

   
   
6. Click Submit.
   A message confirming successful submission of feedback appears.