11.2.8 OTP Delivery Mode

You can define delivery preference for dispatch of OTP i.e. whether you want it delivered on SMS or Email or Both. If there is a preference defined, system will dispatch the OTP on preferred delivery mode.

  1. Perform the following navigation to access the OTP Delivery Mode screen.
    From the Dashboard, click on the My Profile icon, then click Settings, and then click Password & Security.

    Under Password & Security, click OTP Delivery Mode.

    The OTP Delivery Mode screen appears.

    Note:

    The fields which are marked as Required are mandatory.

    For more information on fields, refer to the field description table.

    Table 11-9 OTP Delivery Mode - Field Description

    Field Name Description
    Preferred Delivery Mode (Only for OTP)  
    Dispatch Method Select the preferred delivery mode to receive the one-time password (OTP).

    The options are:

    • SMS
    • Email

    Note:

    The preference is applicable only for OTP defined as authentication mode for transactions by the bank.
  2. Swich the specific delivery mode to set as an OTP delivery mode for authentication.
  3. Perform one of the following actions:
    • Click Save to save the changes.
    • ClickCancel to cancel the transaction.
  4. The success message appears.