2.12 View Credit Card Details

This topic provides the systematic instructions to business user to inquire about the amount due on their credit card, as well as the available and total cash and credit limits, through the Chatbot.

Note:

There is no out of the box integration with any product processor, but as part of implementation credit card module can be integrated with a third party system (Third Party qualified).

To view credit card details:

1. Type a question to inquire about the amount due on a credit card, and press Enter. For example, “What is amount due on my credit card?”
   The application displays the total amount due on the credit card.

   Figure 2-19 Credit Card Details - Payment Due

   
   

   
   Description of "Figure 2-19 Credit Card Details - Payment Due "

   
   
2. Type a question to inquire about the credit limit of a credit card, and press Enter. For example, “What is the maximum limit of my credit card?”
   The application displays the Available Cash, Total Cash, Available Credit and Total Credit limits of the credit card.

   Figure 2-20 Credit Card Details - Limit of a credit card

   
   

   
   Description of "Figure 2-20 Credit Card Details - Limit of a credit card "

   
   

   Note:

   The fields which are marked as Required are mandatory.

   For more information on fields, refer to the field description table.

   Table 2-6 Credit Card Details - Limit of a credit card - Field Description

   Field Name	Description
   Total Amount Due	Total amount due on credit card.
   Limits
   Available Cash	The available cash limit, on the customer's card.
   Total Cash	The total cash limit, on the customer's card.
   Available Credit	The available credit limit, on the customer's card.
   Total Credit	The total credit limit, on the customer's card.