6 Stop / Unblock Cheque

This topic provides the systematic instructions for user to stop payment on issued cheques.

Cheques are physical instruments used for making payments. After a cheque is issued, a user may want to block payment in case of theft or misplacement of a cheque issued to a payee. For better management of cheques, the application has an online option to stop cheques - so that they cannot be utilized for making payment or cannot be misused.

User can specify the cheque number and initiate a stop payment. The user will have to select the account number and the cheque number. The cheque number entered will be validated against the account number selected. This is an online request and cheque status will be changed to stop. The User has to specify the reason while stopping the cheque.

User can also specify the cheque range to stop a complete cheque series. Then user can initiate block request for complete cheque series in case cheque book has been lost or misplaced by him. The User has to specify the reason while stopping the cheque series.

Users can unblock already blocked/ stopped cheque by specifying the cheque number or cheque series through the online channel. It is an online transaction and on initiating the unblock transaction, cheques status will be immediately changed to unblocked. Unblocked cheques can be used for making cheque payments.

Note:

Send to Modify functionality is now supported for this transaction.

To stop or unblock cheque:

  1. Perform anyone of the following navigation to access the Stop / Unblock Cheque screen.
    • From the Dashboard, click Toggle menu, click Menu, then click Accounts, and then click Current and Savings . Under Current and Savings , click Stop / Unblock Cheque
    • From the Search bar, type Current & Savings – Stop / Unblock Cheque and press Enter
    • From the Dashboard, click Toggle menu, click Menu, then click Accounts, and then click Current and Savings . Under Current and Savings , click Overview, then click Stop / Unblock Chequeof Quick Links widget
    • Access through the kebab menu of transactions available under the Current and Savings module

    The Stop / Unblock Cheque screen appears.

    Figure 6-1 Stop / Unblock Cheque


    Description of Figure 6-1 follows
    Description of "Figure 6-1 Stop / Unblock Cheque"

    Note:

    The fields which are marked as Required are mandatory.

    For more information on fields, refer to the field description table.

    Table 6-1 Stop / Unblock Cheque - Field Description

    Field Name Description
    Account Number Savings account number in masked format along with the account nickname.
    Action The action to be taken on the cheque i.e. whether to stop or unblock the cheque.

    The options are:

    • Stop
    • Unblock
    Enter Cheque Number or Range Select the option to stop either a specific cheque by selecting Number or to stop multiple cheques by selecting Range.

    The options are:

    • Number
    • Range

    This field will be displayed if the option Stop is selected.

    Unblock Select the option to unblock either a specific cheque by selecting Number or to unblock multiple cheques by selecting Range.

    The options are:

    • Cheque Number
    • Cheque Range

    This field will be displayed if the option Unblock is selected.

    Cheque Number Cheque number of the cheque to be stopped or unblocked.

    This field appears if you select the Cheque Number option.

    From Start number of the cheque range to be stopped or unblocked.

    This field appears if you select the Cheque Range option.

    To End number of the cheque range to be stopped or unblocked.

    This field appears if you select the Cheque Range option.

    Specify Reason The reason for stopping or unblocking the cheque.
  2. From the Account Number list, select the account number of which cheque/cheques have to be stopped or unblocked.
  3. In the Action field, select the appropriate option.
  4. If Stop is selected under the Action field, in the Enter Cheque Number or Range field, select the desired option:
    Perform one of the following actions:
    • If you select the Cheque Number option:
      1. In the Cheque Number field, enter the cheque number.
    • If you select the Cheque Range option:
      1. In the From field, enter the cheque start number.
      2. In the To field, enter the cheque end number.
  5. If Unblock is selected under the Action field, in the Enter Cheque Number or Range field, select the desired option:
    Perform one of the following actions:
    • If you select the Cheque Number option:
      1. In the Cheque Number field, enter the cheque number.
    • If you select the Cheque Range option:
      1. In the From field, enter the cheque start number.
      2. In the To field, enter the cheque end number.
  6. In the Specify Reason list, enter the reason to stop or unblock the cheque.
  7. Perform one of the following actions:
    • Click Submit.

      The Confirmation popup appears.

    • Click Cancel to cancel the transaction.
  8. Perform one of the following actions on the Confirmation popup:
    • Click Yes to proceed.

      The success message along with the transaction reference number appears.

    • Click No to cancel the transaction.
  9. Perform one of the following actions:
    • Click on the Home link to navigate back to dashboard page.
    • Click on the View Accounts Detailslink to view the Current & Savings Accounts details.