13 Activate Card

This topic provides the systematic instructions to users to activate inactive cards.

User might need to activate a credit card in the following cases:

• A new card is issued to the user, which needs to be activated
• The card which was in Deactivate state is now ready for use.

While initiating a request to activate a card, the user is required to specify the reason for which the card is being activated.

Once a card has been activated, it will no longer be displayed under inactive cards and will be available on the credit cards dashboard under the section listing down all the active credit cards.

To activate a deactivated card:

1. From the Dashboard, click Toggle menu, then click Menu, and then click Cards . Under Cards , click Credit Cards tab, and then click Inactive Credit Card.
   The inactive Credit Card Details screen.
2. Click on the Activate button for the inactive card that needs to be activated.
   The Activate Card popup screen appears.

   Figure 13-1 Activate Card

   
   

   
   Description of "Figure 13-1 Activate Card"

   
   

   Note:

   The fields which are marked as Required are mandatory.

   For more information on fields, refer to the field description table.

   Table 13-1 Activate Card - Field Description

   Field Name	Description
   Reason	The user is required to specify the reason for which the card is being activated. The options are: Deactived New
   Comments	The user can define any additional specifications as to the reason for which the card is being activated. This field is optional.

3. From the kebab menu select Activate Card option to activate the card.
   The Activate Card popup screen appears.
4. From the Reason list, select appropriate reason for card activation.
5. In the Comments field, enter the comment for the card activation.
6. Perform one of the following actions:
   • Click Activate to activate the card.

     The success message appears, along with the transaction reference number.

   • Click Cancel to cancel the transaction.
7. Perform one of the following actions:
   • Click Card Details to navigate to the Credit Card Details page of that card.
   • Click on the View Credit Cards redirects to Card page.