9 Apply for Add-On Card

This topic provides the systematic instructions to the primary cardholders to submit applications for add-on cards online.

Add-On cards, also known as supplementary cards, are cards issued to additional cardholders such as a spouse or a child, at the request of the primary card holder. The Add-On card holder might have the same limit as that of the primary card holder and cannot be held legally responsible for credit card payments. All expenses incurred on an Add-On card are billed to the primary card holder.

The user can apply for an Add-On card by selecting the option provided. The user can customize the Add-On card by specifying the name to be embossed on the card and also by defining the credit and cash limits of the card.

Note:

  1. In case user is having an Add-on, and it is active card, he will be able to see the card details, Request pin for his card only, and block his card only.
  2. In case user is having an Add-on Card, and it is inactive, he will be able to see the card details and able to block his card.
  3. In case user is having an Add-on Card which is hotlisted, then he will be able to see just his card details.
  4. In case user has Add-on Card is cancelled, then he will be able to see just the card details.

To apply for an Add-On card:

  1. Perform anyone of the following navigation to access the Add-On Card screen.
    • From the Dashboard, click Toggle menu, click Menu, and then click Credit Cards.

      Under Credit Cards, click Add-On Card .

    • From the Search bar, type Credit Cards – Apply for Add-On Card
    • Access through the kebab menu of transactions available under the Credit Cards module

    The Add-On Card screen appears.

    Figure 9-1 Add-On Card Request


    Description of Figure 9-1 follows
    Description of "Figure 9-1 Add-On Card Request"

    Note:

    The fields which are marked as Required are mandatory.

    For more information on fields, refer to the field description table.

    Table 9-1 Field Description

    Field Name Description
    Card Number Select the primary credit card for which an add-on credit card is to be requested.
    Relationship With Card Holder Select the relationship that you have with the person for whom the add-on card is being requested.

    The options are:

    • Father
    • Mother
    • Son
    • Daughter
    • Spouse
    • Brother
    • Sister
    Name on Card Specify the name to be embossed on the Add-On card.
    Credit limit Specify the credit limit to be assigned to the Add-On card. The primary card’s credit limit is displayed below this field so as to identify that the Add-On card’s credit limit cannot exceed that of the primary card.
    Cash limit Specify the cash limit to be assigned to the Add-On card. The primary card’s cash limit is displayed below this field so as to identify that the Add-On card’s cash limit cannot exceed that of the primary card.
    Delivery To Specify where the add-on card is to be delivered.

    The options are:

    • Postal Address
    • Branch Near Me
    Following fields will be enabled if the Branch Near Me option is selected in the Delivery To field.  
    City The user can filter branches based on the city in which they are located.
    Branch Near Me Branch name where the Add-On card is to be delivered.
    Address The address of the branch selected is displayed on the screen.
  2. From the Card Number list, select the credit card for which an add-on card is to be requested.
  3. From the Relationship With Card Holder list, select the add-on card holder’s relationship with that of the primary card holder.
  4. In the Name on Card field, enter the name of the Add-On card holder.
  5. In the Credit limit field, enter the desired credit limit for the Add-On card.
  6. In the Cash limit field, enter the desired cash limit for the Add-On card.

    Note:

    It is mandatory to define either the credit or cash limit of the Add-On card.
  7. In the Delivery To field, select the option of choice.
    Perform one of the following actions:
    • If you select the Branch Near Me option as delivery preference:
      1. From the City list, select the desired city.
      2. From the Branch Near Me list, select the desired branch.

        The complete address of selected branch appears.

  8. Perform one of the following actions:
    • Click Submit.

      The Review screen appears.

    • Click Cancel to cancel the transaction.
  9. Perform one of the following actions:
    • Verify the details and click Confirm.

      The success message appears, along with the service request number.

    • Click Back to navigate back to the previous screen.
    • Click Cancel to cancel the transaction.
  10. Perform one of the following actions:
    • Click Home to go to the Dashboard screen.
    • Click View Card Details to visit the card details page.