1.2 National ID Verification

This topic describes the process of the national ID verification.

The bank can configure a step for national ID verification. You must provide your national ID number and consent to allow the bank to fetch your details from the respective third party system based on the Identification that you provide.

Using this option, the application fetches your personal details and populates them in the respective fields in the Personal Information step.

Figure 1-10 National ID Verification – Introductory Page



  1. Perform one of the following actions:
    • Click Proceed to proceed with national ID verification.

      The first page of national ID verification will be displayed.

    • Click Skip for now if you do not wish to go through with national ID verification.

      The Upload Documents page will be displayed.

    • Under the kebab menu, perform one of the following actions:
      • Click the Save and Continue Later option to save the application.
      • Click the Continue on Mobile option to continue the application on a mobile device.

Figure 1-11 ID Verification



Note:

The fields which are marked as Required are mandatory.

For more information on fields, refer to the field description table.

Table 1-1 Field Description

Field Name Description
Title The salutation/title applicable to you. Examples of salutation are Mr., Mrs., Dr. etc.
First Name Your first name.
Middle Name Your middle name, if applicable.
Last Name Your last name.
Date of Birth

Your date of birth.

The format of the date should be DD/MM/YYYY.

Select ID

The type of national IDs supported. (as configured by the Bank)

The options are:

  • Passport
  • Aadhaar
  • Social Security Number
  • Driving License

Note:

This field will be displayed only if multiple ID proof types are supported for the geography in which the application is being made.
ID Number Enter the ID number of the ID that you have selected in the drop-down list.
Consent The option to grant consent to the bank to fetch applicant information from the respective agency to auto complete the application form.

  1. From the Title list, select the title that applies to you.
  2. In the First Name field, enter your first name.
  3. In the Middle Name field, enter your middle name, if applicable.
  4. In the Last Name field, enter your last name.
  5. From the Date of Birth date picker, select your date of birth of yours.
  6. From the Select ID list, select the type of ID you would like to provide.
  7. In the ID Number field, enter the national ID number.
  8. Perform one of the following actions:
    • Click Continue to proceed to the next step in the application, once you have furnished all your financial information in the various sections.
    • Click Back to navigate back to the previous step in the application.
    • Click on the Scan QR-code anytime to continue on mobile link to continue the application on mobile or tablet device.
    • Under the kebab menu, perform one of the following actions:
      • Click the Save and Continue Later option to save the application.
      • Click the Continue on Mobile option to continue the application on a mobile device.

Figure 1-12 Complete ID Verification



Note:

The fields which are marked as Required are mandatory.

For more information on fields, refer to the field description table.

Table 1-2 Field Description

Field Name Description
OTP Specify the OTP sent on your mobile number.

  1. Perform one of the following actions:
    • Enter the OTP (one time password) and click Verify.

      If you are applying via the mobile device of the specified mobile number, you can select the OTP auto read option to have the OTP auto filled in the input field.

      The screen containing the success message of national ID verification is displayed.

    • Click Resend Code to request for a new OTP to be generated and sent to your mobile number if have not received the OTP.
    • Click Back to navigate back to the previous page.

Figure 1-13 ID Verification Success page



  1. Click Continue to proceed to the next step in the application.