16.2.8 OTP Delivery Mode

This topic describes the systematic instruction to OTP Delivery Mode feature.

You can define delivery preference for dispatch of OTP i.e. whether you want it delivered on SMS or Email or Both. If there is a preference defined, system will dispatch the OTP on preferred delivery mode.

  1. From the Dashboard, click on the My Profile icon, and then click Settings. From Settings, click Password & Security, and then click OTP Delivery Mode.

    Note:

    The fields which are marked as Required are mandatory.

    For more information on fields, refer to the field description table.

    Table 16-9 OTP Delivery Mode - Field Description

    Field Name Description
    Preferred Delivery Mode (Only for OTP)
    Dispatch Method Select the preferred delivery mode to receive the one-time password (OTP).

    The options are:

    • SMS
    • Email

    Note: The preference is applicable only for OTP defined as authentication mode for transactions by the bank.

  2. Select the toggle specific delivery mode to set as an OTP delivery mode for authentication.
  3. Click Save to save the changes.
    • ClickCancel to cancel the transaction.

    The success message appears.