2.11.2 Summary

This topic provide the systematic instructions to view the summary of each of the data segments in as many tiles as the number of data segments in the given stage.

The system will display the summary of each of the data segmentsin as many tiles as the number of data segments in the given stage.

To view the summary:

  1. Click Next in the previous data segemnt to proceed with the next data segment, after successfully capturing the data.
    The Summary - Offer Accept / Reject screen displays.

    Each of these summary tiles are clickable and the user will have the option to view all the details captured under the given data segment.

    For more information on fields, refer to the field description table.

    Table 2-49 Summary - Offer Accept / Reject – Field Description

    Data Segment Description
    Assessment Summary Displays the assessment summary.
    Offer Issue Details Displays the offer issue details.
    Offer Accept / Reject Details Displays the offer issue details.
  2. Click Submit to reach the OUTCOME, where the Overrides, Checklist and the Documents for this stage can be validated or verified. The Overrides screen is displayed.
  3. In the Override screen, click Proceed Next. The Checklist screen is displayed.
  4. In the Checklist screen, click Proceed Next. The Outcome screen is displayed.
  5. In the Outcome screen, select appropriate option from the Select to Outcome field.
    • Select Proceed outcome from the drop-down list. It will logically complete the Offer Accept/Reject stage for the Loan Application. The Workflow Orchestrator will automatically move this application to the next processing stage, Account Approval on Host. The stage movement is driven by the business configuration for a given combination of Process Code, Life Cycle and Business Product Code.
      • If the Customer Response is selected as Accept in Offer Accept/Reject screen, then submit of this stage, will move the application into the Account Approval stage.
      • If the Customer Response is selected as Reject in Offer Accept/Reject screen, then submit of this stage, will terminate the application.
      • If the Customer Response is selected as Amend in Offer Accept/Reject screen, then submit of this stage, will move the application into the Post Offer Amendment stage.
    • Select the Return to Application Entry Stage to make application entry stage available in free task for edit.
    • Select the Return to Application Enrichment Stage to make enrichment stage available in free task.
    • Select the Return to Application Underwriting Stage to make underwriting stage available in free task.
    • Select the Return to Assessment stage to make assessment stage available in free task.
    • Select the Reject Application to reject the submission of this application. The application is terminated, and an email is sent to the borrower or customer with a rejection advice.
  6. Click Submit to submit the Offer Accept/ Reject stage. The confirmation screen appears with the submission status, the Application Reference Number and the Process Application Reference Number.
  7. Click Close to close the window.
    OR

    Click Go to Free Task. The system successfully moves the Application Reference Number along with the sub process reference numbers [Loan Account] to the Account Approval on Host stage. This application is available in the FREE TASK list. The user who has the access rights will be able to acquire and proceed with the next processing stage of the application.

If account creation process is set to be as automatic workflow, then there will not be an Account Creation stage configured at the Business Process level. In this case, when the user submits the Offer Accept/Reject stage, Loan Account creation request will be triggered from Oracle Banking Origination - Account Open Process Management workflow to the HOST.

However, if there is an error encountered while submitting to the host, a new wait task is created and user once acquire the task, BackOffice Error data segment will be displayed with the host errors.

This stage will have the following outcomes:
  • Retry
  • Return

Select the option Retry, for any technical errors. And, select the option Return, if user wants to correct any values, wherein the application will move to the Application Entry stage.

The following notification will be sent to the user, if application is initiated from assisted channel, and to the Oracle Banking Digital Experience customer, if application is initiated from self-service.

Figure 2-61 Loan Account Statement