8.7.1.4 Printer Failure

This topic explains the possible printer failures and steps to be carried out to repair.

Any malfunctioning printer can be replaced by Data Center staff/Hardware Engineer with available printer. The failure of one or more printers is not critical to AMC and Agency operations. The printers can be used as back-ups for each other without any adverse effects. The recommended steps to be followed in case of printer failure are as follows:

• Any malfunction of printer should be notified to the Data Center Manager who should perform first level of trouble shooting.
• The printer should be repaired or replaced by the local vendors as soon as possible.