1.20.4 Transaction Log Error Detail

This topic is used to view the reason of failure for the particular transaction. Each failure can be filtered based on multiple filters available.

Specify User ID and Password, and login to Home screen.
  1. From Home screen, click Core Maintenance. Under Core Maintenance, click External Chart of Accounts.
  2. Under External Chart of Accounts, click Transaction Log Error Detail.
    The Transaction Log Error Detail screen displays.

    Figure 1-45 Transaction Log Error Detail



  3. Specify the fields on Transaction Log Error Detail screen.
    For more information on fields, refer to the field description table.

    Table 1-45 Transaction Log Error Detail – Field Description

    Field Description
    Transaction Reference Number Specify the reference number of the transaction to filter based on Transaction Reference Number.

    Filter based on Transaction Reference Number.

    Transaction Branch Click the Search icon and select the branch code to filter based on Branch Code.

    Filter based on Transaction Branch.

    Source System Click Search icon and select source system to filter based on source system.

    Flter based on Source System.

    Event Code Click Search icon and select event code of the transaction.

    Filter based on Event Code.

    Triggered Via It specify whether the transaction posted via online API or Batch. It has two values API or batch.

    Filter based on Triggered Option.

  4. Click the Search button to view failed transactions during chart of accounts handoff.
  5. Click the Reset button to clear the search criteria.