5.3.1 Viewing Case Context

To view the Case Context, follow these steps:

1. Navigate to the Case Summary page.
2. Go to the Case Context section. The basic case details are displayed with Case ID, Title, Status, and Priority.
3. Click (Left Arrow) Case ID. The Case Context section is expanded to view and modify the selected Case ID.
   The Case Context fields are configurable. For more information, see the Adding and Configuring Derived Attribute section in Administration and Configuration Guide.

   The following table provides a list of the fields that display in the Case Context section.

   Table 5-1 Case Summary Information

   Fields	Description
   Title	Displays the name of the case. You can modify the title of the case if your role permits.
   Case ID	Displays the unique Identifier of the case.
   Class	Displays the class of case. For example, AML, Fraud.
   Type	Displays the type of case. For example, AML_SURV.
   Status	Displays the current state of the case relative to its analysis and closure.
   Priority	Displays the priority assigned to the case. For example, High, medium, or low. You can modify the priority of the case if your role permits.
   Jurisdiction	Displays the geographical Jurisdiction associated with the case.
   Business Domain	Displays the business domains associated with the case.
   Created	Displays the date on which the case is created.
   RiskScore	Displays the risk score as provided by the system or the override score (applicable only for KYC cases).
   Next Periodic Review Date	Displays the next periodic review date as provided by the user during the investigation (applicable only for KYC cases).
   KYC Risk Score Expiration	Displays the KYC risk score expiration as provided by the user during investigation (applicable only for KYC cases).
   Owner	Displays the name of an individual user or the user group who owns the case.
   Owner Organization	Displays the organization that owns the cases.
   Due	Displays the date by which action should be taken on the case.
   Closed Date	Displays the date when the closing action was taken on the case.
   Assignee	Displays the user or group to whom the case is assigned.
   Age	Displays the age of the case. The case age is the number of calendar days between case creation and current date.
   Score	Displays the score of the case.
   Regulatory Report Status	Displays the regulatory report status of the case. For example, Approved for Filing,Closed- No Action, and so on.
   Description	Displays the description of the case that gives a high-level insight on the subject matter of the case.
   Event Last Added	Displays the date in which the last event was added to the case. The field can be blank until correlation extends the case or an event has been manually added to the case.