14.25.2 Configuring SMTP- Based Email/RFI

SMTP Configuration allows emails and RFIs to be sent using a Public Domain Facing SMTP server which has been configured with a user name and password.

To configure SMTP-based RFI, follow these steps:

  1. Navigate to the KDD_INSTALL_PARAM table.
  2. Update the PARAM_ID 3021 to store the SMTP host, username, password, port and sender mail ID.
    • If the PARAM_VALUE_TX flag is set to Y, provide correct values for the following attributes:
      • SMTP host
      • SMTP Username
      • SMTP password
      • SMTP port
    • SMTP_SENDR_ENABLED - This attribute specifies whether the system should use a predefined email address or the email address of the current logged in user as the default sender address (KDD_REVIEW_OWNER) for email action. Y sets the email of the sender as specified in SMTP_SENDR_EMAIL attribute as the default. If set to N, it will follow the existing configurations and set the Sender Mail ID as per param_id 8 configurations.
    • SMTP_PASSWD (ATTR_3_VALUE_TX) attribute can be encrypted from the Configuration of Web Service screen and automatically populated in the KDD_INSTALL_PARAM table.