14.25.1 Configuring Token/Non-Token Based RFI

RFI access token validation allows RFI respondents to access the questionnaire without requiring administrators to create a user ID. When an RFI is sent to an individual, the user will receive a token based link to access the RFI Questionnaire. On clicking this token-based Questionnaire link, an email will be sent to the user. This email will contain a unique captcha that the user will provide when logging in. This allows the ECM application to know specifically who the respondent is without requiring user log in.

To configure token based RFI, follow these steps:

  1. Navigate to the CONFIGURATION table in the Config schema.
  2. Update the RFI_TOKEN_VALIDITY parameter to provide the amount of time the RFI Token should remain valid. The value for this parameter must be provided in minutes. The default value is 60.
  3. Configure the Captcha Email which respondents will receive by updating the following parameters:
    • QTNR_CAPTCHA_SENDER_MAIL_ID: Configure the RFI Captcha Sender Mail ID. For example: rfi@oracle.com
    • QTNR_CAPTCHA_MAIL_SUBJECT: Configure the RFI Captcha Mail Subject line. For example, RFI Unique Code.
    • QTNR_CAPTCHA_MAIL_BODY_TXT: Configure the RFI Captcha Mail Body text. For example: Please Enter this code to view the RFI page.
    • QTNR_CAPTCHA_MAIL_BODY_SENDER_NAME: Configure the RFI Captcha Sender Name, such as Administrator.
  4. Service Authentication is done through the service account in the Token Enabled RFI screen. Configure the service account by updating the OFSAA_SRVC_ACC parameter. The default value is SYSADMN.

    Note:

    Oracle recommends creating a "SMS Auth Only" user from the User Maintenance window for the service account rather than using SYSADMN.

    Note:

    For Weblogic and Websphere environments, the configurations found in the OFSAAI Administration Guide must be completed for REST Services Authorization for the respective server. Refer to Section: 12.10.1 Configuring WebLogic for REST Services Authorization and Section: 12.11.1 Configuring WebSphere for REST Services Authorization.

    To configure non-token based RFI, apply the Patch - 35667722 and then follow the configuration steps.