14.30 Configuring View All Organization

This section describes how to disable the View All Organization option.

This parameter, along with other access permissions defined for the user, determines the cases that can be viewed by a user in the Related Cases matrices of the Relationship tab for Case Management implementations. The parameter value can have only Y or N value. Y enables the current user to view cases as related events and- related cases respectively, even if the user does not have viewing rights for the case's primary organization, which is defined based on the organization associated with the owning user. N restricts the user from viewing, as related, events or cases whose primary organizations the user does not have access to view.

For example, User Joe Smith maybe not be allowed to see the details of cases owned by users (or a pool) who have Employee Compliance as their primary organization. However, if this parameter is set to Y, Joe Smith would be able to see cases associated with the organization of Employee Compliance in a list of related cases, as long as they have a relationship to the current case being viewed. If this parameter is set to N, Joe Smith would have no ability to see the above-mentioned cases, even as related.

To disable View All Organization, follow these steps:

1. Open the Manage Common Parameters screen.
2. Select Used for Design from the Parameter Category drop-down list.
3. Select View All Organization from the Parameter Name drop-down list.
4. Edit the required parameter details and click Save. A confirmation dialog box appears asking: Would you like to Save these actions?
5. Click OK. A confirmation dialog box appears with the message: Update Operation Successful.
6. Click OK. The Manage Common Parameters page is displayed.