14.8.1 Setting Due Date of New Cases via Correlation Batch

You can set due dates of new cases via correlation batch.

To set due date via batch, follow these steps:

  1. In the BD_Create_Case process of the Oracle_BD_EVENT_PROCESSING batch, add the BD_BATCH_CASE_DUEDATE_UPDATE Data Transformation (DT) task
  2. Set the precedence of the task after f_generatecaseid and f_insertcases.