7.4.4.1 Add Status

To add a new status, follow these steps:

1. Click Open icon to view the Ask Oracle page.
2. Click Admin menu. The Investigation Hub Administration page is displayed.
3. Click Workflow Designer link. The Workflow Designer page is displayed.
4. Click Status tab. The Status page is displayed.
5. Click Add Status. The Add Status pane is displayed.
6. Enter/Select the fields as described in the following table.

   Table 7-7 Add Status - Field Description

   Field	Description
   Status Code	Enter the status code. These status codes are used as stages in the workflow designer and moving the case through the workflow. This field accepts only alphanumeric and hyphen values. Other special characters are not allowed. Note: This code cannot be edited after the case status has been added.
   Status Type	From the drop-down list, select the Status Type. The available options are: Starting Investigation Review Closed True Positive Closed False Positive Closed Auto Eliminated
   Status Name	Enter the new status name.
   Description	Enter description about the status.
   Category	From the drop-down list, select the Category.

   Note:

   All the fields are mandatory except Description.
7. Click Save. The new status will be added and listed in the Status page.