4.1.1 Using Case View

This topic provides information about investigating the AML_SURV case type in a Case view.

You can view case details at the top of the Case Summary Page. Users can investigate cases either in Case View or Entity View.

Note:

By default, Case View is displayed on the Case Summary Page. Click on the Entity View button to view the entity details. For more information about entity view, see the Using Entity View section.

Case Details and Description

The Case Details and Description section provides detailed information about the case. The sections displayed will be based on the type of case you are viewing. You can view high-level case information in the Case Information section at the top of the page.

On the Case List View page, click the Case ID link to open the Case Details and Description in a new window. The Case Details and Description includes the Case Events, Primary Entity, Alerted Transactions Graph, Alerted Transactions, and Accounts.

Case Events

Use the Case Events section to view complete details of events associated with the selected case and identify if they are relevant to the case. You can view case events in either card view or list view using Card View and List View buttons, respectively. By default, the case event is displayed with a Card View.

Click on any Event pane to view the following sections:

• Event Details: It includes the reason the event was generated.
• Transaction Details: The transaction details which are relevant to the event.
• Threshold Breach: The polar chart depicts the selected Case Event's relevant data.

Note:

To view case events detail through List View, follow these steps:

1. Click List View.
2. Click View Detail hyperlink to view the Event Details.

Event Details

The Event Details pane displays a complete description of the events associated with the selected case. Events can be focused on customers, accounts, or external entities. This section also displays the details of the scenario or ML model that triggered this event.

Table 4-1 Event Details - Fields and Descriptions

Field	Description
Mark as Relevant	Enable the check box if events are relevant to this case. If it is enabled, the case events are displayed as relevant Note: Marking events as relevant determines if they are included in any regulatory report and will be used to improve the relevance of events in cases in the future.
Score	Displays the score for the event.
Event ID	Displays the ID for the event.
Event Reason	The reason event was generated. Note: The overall, effective, and activity risks are listed for the Anticipatory Profile Account Focus scenarios.
Scenario ID	Displays the ID of the scenario used to create the event.
Evented Date	Displays the date this event was created.
Incoming Profile Metric Activities	This section is displayed only for Anticipatory Profile Account Focus scenarios. The graph shows incoming transactions and information about the actual amount, anticipated amount, threshold amount and difference of Anticipated vs Actual amount for each profile metric.
Outgoing Profile Metric Activities	This section is displayed only for Anticipatory Profile Account Focus scenarios. The graph shows outgoing transactions and information about the actual amount, anticipated amount, threshold amount and difference of Anticipated vs Actual amount for each profile metric.
Incoming Activities	This section is displayed only for Anticipatory Profile Account Focus scenarios. This is a tabular representation of the incoming transactions.
Outgoing Activities	This section is displayed only for Anticipatory Profile Account Focus scenarios. This is a tabular representation of the outgoing transactions.

Transaction Details

The Event Details pane lists all transactions associated with this event.

Table 4-2 Transactions - Fields and Descriptions

Field	Description
Transaction ID	The unique identification number of the transaction.
Transaction Date	The date on which this transaction was conducted.
Amount	The monetary value of the funds transferred via this transaction.
Originator ID	The ID of the party who is the originator of the transaction.
Originator Name	The Name of the party who is the originator of the transaction.
Beneficiary ID	The ID of the party who is the beneficiary of the transaction.
Beneficiary Name	The Name of the party who is the beneficiary of the transaction.
Added Date	Displays the date when this beneficiary was created.

Sort Transactions

To sort transactions in the list, follow these steps:

1. In the Transactions list of the Transactions tab, select a column (for example, Transaction ID, and so on).
2. Sort in ascending or descending order by clicking the up or down arrow buttons.

Threshold Breach

This polar chart displays the selected Case Event's relevant data which helps to determine relevance.

For Anticipatory Profile Account Focus scenarios, on selecting the Show Threshold Breaches check-box, only the entries having threshold breaches are displayed.

Primary Entity

The Primary Entity section provides details about the primary subject of the investigation, such as Risk Score, Overall SAR score, Entity Name, and so on. For any case created by the system, the Primary Entity will be automatically provided based on the events associated with the case.

Click View SAR(s) hyperlink to show previous SARs filed for the primary entity.

Alerted Transactions

You can view the total transactions amount and count in the graphical view and transactions list view by clicking the Alerted Transactions tabs. By default, the Alerted Transactions Graph is displayed. In the graph, the left column displays the total transaction amount, and the right column displays the transaction count.

The list displays the list of all transactions associated with this case. To use the search bar options on the Alerted Transaction tab, see the Using Interactive Reports section.

Accounts

Click Accounts tab to view the details of accounts associated with the selected case

Adding Accounts

Note:

You cannot add an account when status of the case is closed.

To add an account of the selected case, follow these steps:

1. Click Add Accounts. The Select Account pane is displayed.
2. Select the required check box(es) and click Add Accounts. The selected account(s) is added successfully to the case.

   Table 4-3 Transactions - Fields and Descriptions

   Field	Description
   Account ID	Displays the Account ID for this account.
   Internal Account ID	Displays the Internal Account ID for this account.
   Account Type	Displays the account type for this account (for example, Savings, Investment, and so on).
   Current Balance	Displays the current balance for this account.
   Account Status	Displays the status of this account. The statuses are Active and Inactive.
   Age	Displays the account's age in the number of days.
   Last Transaction Date	The date on which this transaction was conducted.
   Account Open Date	The date on which this account was opened.
   Effective Risk	Level of effective risk associated with this account.

Note:

To use the search bar options, see the Using Interactive Reports section.