2.4 User Roles and Actions

The actions for the respective users are:

Bank Administrator: The Bank Administrator has the following roles:

• Setting up Parameters
• Price Review
• Adding Card Rates

Relationship Manager: The product pricing process begins with the analysis of the type of customer. The Relationship Manager analyzes and identifies whether the pricing is for an existing customer or a prospective customer.

1. In the case of existing customers, gather the relevant customer details from the system.
2. The relationship manager also specifies the details of the product to be priced and the details of the deal including the methodology of pricing and other relevant parameters.
3. After sufficient information has been gathered about the customer and the product, the Relationship Manager would use the Price Creation and Discovery Application to derive the final rate for the customer.

System Administrator: A System Administrator creates roles and maps users. Access is provided to a user at the top of the hierarchy. Access is defined in terms of product and geography hierarchy. Users created by system administrators follow a similar hierarchy with restricted access.

Credit Analyst: The credit analyst has the following roles:

• Adding Card Rates
• Adding Offer Rates
• Creating Price Review Definition