Billing Dashboard for Health Care

The Billing Dashboard for Healthcare provides the users and managers of Billing Operations, a centralized and interactive view of billing performance and day-to-day operational status. Through this platform they can easily track important billing metrics, identify exceptions and trends, and can also drill down to inspect detailed billing information when needed.

The billing dashboard covers important areas such as, Bill Completion and Processing Status, Billing Errors and Anomalies, Billing Trends, Adjustments and Corrections, Refunds and Write-offs, Outstanding or Unpaid Bills, Payment Status, and Billing Contributions. Users can refine the information using relevant filters, allowing the dashboard to unleash a focused view of the selected business context. Adding more, the dashboard also exhibits key metrics through summary indicators and trend visuals. Where applicable, users can examine detailed records for further investigation.

Note:
Access is controlled by the user’s assigned access group, so users can see only the billing information they are authorized to access.

To setup the billing dashboard, you need to meet the following preconditions:

  • Configure the Billing Dashboard Portal (C1_​BLDBH) application service for the respective user group.

    Note:
    The Billing Dashboard Portal (C1_​BLDBH) application service is shipped with the product.

  • Configure the following option types in the Billing Dashboard for Healthcare (C1-BILLDSHB) feature configuration:

    • Number of Rows Per Page – The number of rows should be displayed per page in the detailed view of bills displayed in the billing statistics dashboard.

    • Thread Count – The default thread count allowed for billing statistics dashboard. The default thread count value should be set to 10.

  • Execute the Generic Extract for Data Load Batch Control Program (C1-GENLD) batch on regular intervals to stamp the data in the FACT tables, as the billing dashboard displays information which is close to real time.

  • The Print By Default option must be selected when an adjustment type is used for refund and write off purposes.

  • Filters such as, Division, Customer Class, Bill Cycle, Bill Cycle Run, and Collection Class must be defined in the application.

Overall, the Billing Dashboard serves as a single point of visibility into billing operations, helping users monitor billing health, investigate issues, analyze trends, and take timely operational actions. This billing dashboard is well equipped with capabilities to implement various specialized operations, through the medium of following interfaces: