Payment Status

This tab displays bills and payment details based on the selected filters. It contains the following sections:

• Total Amount – This section contains:

  • The overall billed amount obtained by combining both paid and unpaid amount.

  • A consolidated view of total bill value along with its payment-status distribution.

  • A Donut chart with breakdown of total amount into paid and unpaid amount, where the center of the Donut chart contains total amount in a compact, rounded format (e.g., $10,000 is shown as $10K).

• Paid Amount – This section contains:

  • The calculated total amount of all the successful payments and how much percentage of the total billed amount has been paid.

  • A Donut chart which bifurcates the paid amount into Autopay and Other Channels, unleashing the payment percentage obtained from each payment method, where the center of the Donut chart contains total paid amount in a compact, rounded format (e.g., $10,000 is shown as $10K).

• Unpaid Amount – This section contains:

  • The total unpaid amount where the system calculates how much percentage the outstanding amount represents of the total billed amount.

  • A Donut chart which bifurcates the unpaid amount into Autopay Hold, Autopay Failed, Autopay Extracted, and Remaining Bills, revealing the percentage contribution of each status, where the center of the Donut chart contains total unpaid amount in a compact, rounded format (e.g., $10,000 is shown as $10K).

• Top Outstanding Bills – This section displays the topmost 10 bills in descending sequence of the amount which is either unpaid or partially paid. It contains the following section:

  • View All Outstanding – The View All Outstanding link contains the summary information, where the following columns are displayed:

    • Customer Name

    • Customer Identifier

    • Account Identifier

    • Account ID

    • Bill ID

    • Bill Date

    • Bill Amount

    • Autopay Extract

    • Extract Date

    • Age in Days