Consider Special Functionality Needed When Adding, Activating or Inactivating a Membership

Should a letter or bill message be generated when a membership is created or activated? Should anything happen when a membership is inactivated? If so, you may need to define one or more algorithms to be plugged in on the membership type.

For our examples, let's say that a bill message is generated when a frequent flier or free pay-per-view membership is created. Let's say that a letter is generated when a capital credits membership is activated. We also assume that when a capital credits membership becomes inactive, any outstanding balance is redeemed. For the frequent flier miles and pay-per-view memberships, we assume nothing special occurs when the membership becomes inactive.

Fastpath: Refer to Lifecycle of a Membership for more information about the various status values for a membership.
The following table illustrates different actions that you can trigger on the system event for different membership types:
Membership Type Description Algorithm System Event Algorithm
STDCAPCR Standard capital credit membership Membership Activation Send Letter
Membership Inactivation Redeem Balances
FFDELTA Delta frequent flier miles Membership Creation Generate Bill Message
Note: Sample Algorithms. The base package does not provide sample algorithms for all the above examples. Refer to Service Credit Membership Type - Algorithm for more informationabout the algorithms provided with the system.