Configuring Your Browser to Enable ActiveX

In order to use the automated phone dialer functionality or the next caller functionality, your users must configure their browser to enable ActiveX. Perform the following steps:

• In your Internet Explorer browser window, navigate to Tools, Internet Options and go to the Security tab. From there, select Local Intranet.
• Click Custom Level.
• Under the ActiveX controls and plug-ins section, set the following:
  • Download signed ActiveX controls: Prompt
  • Download unsigned ActiveX controls: Disable
  • Initialize and script ActiveX controls not marked as safe: Disable
  • Run ActiveX controls and plug-ins: Enable