Navigation Sample Provided with the System
An HTML page has been provided to demonstrate the integration. This sample may be found in the following location on your Oracle Revenue Management and Billing server: /ci/cti/CTISample.HTM.
- Start an Internet Explorer session.
- Navigate to URL above.
- Select an account ID or phone number and click Navigate.
Note:
Sample Data. The accounts and phone numbers included
in the sample HTML file correspond to accounts and phone numbers that
exist in the demo database.
- A new session is started if one is not already active and Control Central is launched with the account corresponding to the selected account or phone number.
This sample program is provided to illustrate to implementers how to integrate their CTI-IVR system with Oracle Revenue Management and Billing.