Rejecting an Off-Process Request

Prerequisites

To reject an off-process request, you should have:

  • Reasons defined for the Rejected status of the C1-OffProcessRequest business object in the Status Reason screen

Note: The system will not allow you to approve, reject or submit an off-process request submitted by you.

Procedure

To reject an off-process request:

  1. Do either of the following:
    If you want to... Then...

    Reject an off-process request through the Off-Process Request screen

    1. Search for the off-process request in the Off-Process Request screen.

    2. In the Search Results section, click the link in the Off-Process Request Information column corresponding to the off-process request which you want to review.

    Reject an off-process request from the To Do List screen

    1. Click the Menu link in the Application toolbar.

      A list appears.

    2. From the Main menu, select To Do and then click To Do List.

      The To Do Type for User Search window appears.

    3. Enter C1-OFPAP in the To Do Type field.

    4. Click the Search button corresponding to the To Do Type field.

      The To Do List screen appears.

    5. Select the Open option from the Filter by list to view all unassigned To Dos.

    6. Click the link in the Message column corresponding to the To Do of the off-process request that you want to review.

    The Off-Process Request screen appears.

  2. Review the off-process request details in the Off-Process Request screen.
  3. If the information in the off-process request is incorrect, then click the Reject button in the Off-Process Request zone.

    The Reject Off-Process Request window appears. It contains following fields:

    Field Name Field Description Mandatory (Yes or No)
    Status Reason Used to indicate the reason why you want to reject the off-process request.
    Note: The list includes only those reasons which are defined for the Rejected status of the C1-OffProcessRequest business object in the Status Reason screen.
    		 Yes
    Comments Used to specify additional information while rejecting the off-process request. No
    Note: The Reject button appears when:

    • The off-process request is in the Approval In Progress status.

    • A user with the approval To Do role is reviewing the off-process request.

  4. Select the rejection reason from the Status Reason list.
  5. Click Save.
    The status of the off-process request is changed to Rejected.

Related Topics

For more information on... See...
How to search for an off-process request Searching for an Off-Process Request
Off-Process Request screen Off-Process Request (Used for Searching)
Off-Process Request zone Off-Process Request