Discarding a Hold Request

Prerequisites

To discard a hold request, you should have:

  • Reasons defined for the Discarded status of the C1-HoldRequest business object in the Status Reason screen

Procedure

To discard a hold request:

  1. Search for a future dated active hold request in the Hold Request screen.
  2. In the Search Results section, click the link in the Hold Request Information column corresponding to the hold request that you want to discard.
    The Hold Request screen appears.
  3. Click the Discard button in the Hold Request zone.

    The Discard Reason window appears. It contains the following fields:

    Field Name Field Description Mandatory (Yes or No)
    Discard Reason Used to indicate the reason why you want to discard the hold request.
    Note: The list includes only those reasons which are defined for the Discarded status of the C1-HoldRequest business object through the Status Reason screen.
    		 Yes
    Comments Used to specify additional information while discarding the hold request. No
    Note:

    The Discard button appears when the following conditions are met:

    • The hold request is future dated (i.e. when the hold request start date is later than the system date).

    • The hold request is in the Active status.

  4. Select the reason for discarding the hold request from the Discard Reason list.
  5. Enter the comments (if any) while discarding the hold request in the respective field.
  6. Click Save.
    The status of the hold request is changed to Discarded. Note that the hold request end date, hold entity end date, and the hold process end date are not changed to the date when the hold request is discarded.

Related Topics

For more information on... See...
How to search for a hold request Searching for a Hold Request
Hold Request screen Hold Request (Used for Viewing)
Hold Request zone Hold Request