Speed of Service (Table Service Restaurant, Add-On Tax)

Operations performance report that shows service metrics.

Description

The Speed of Service report is an operations performance report that consists of a multi-KPI tile, a bar chart, and a table that show the speed of order processing at each location and revenue center. This report is for table service restaurants with add-on taxes.

Permission: Sales and Operations.

Data Retention Category: Transaction and KDS Details. See Data Retention Limits for more details.

Report Tags

Simphony, RES 3700, Add On Tax, and Table Service.

Speed of Service Totals

Visualization: Multi-KPI tile.

Permission: Sales and Operations.

Table 4-84 Speed of Service Totals

Metric	Data Format	Description
Net Sales	Currency	Net sales.
Check Count	Integer	Number of checks.
Guest Count	Integer	Number of guests.
Average Speed of Service	Time duration	Sum of expediter station times ÷ sum of service rounds.
Average Prep Time	Time duration	Sum of prep station prep times ÷ count of prep station sessions.

Previous 14 Days Speed of Service

Visualization: Bar chart.

Permission: Sales and Operations.

Table 4-85 Previous 14 Days Speed of Service

Metric	Data Format	Description
Time In Minutes	Time	Time in minutes on the Y axis.
Average Speed of Service	String	Sum of expediter station times ÷ sum of service rounds.
Average Prep Time	String	Sum of prep station prep times ÷ count of prep station sessions.

Table 4-86 Legend

Metric	Data Format	Description
Selected Date	Date	Selected date.
1 Day Before Selected Date	Date	1 day before selected date.
2 Days Before Selected Date	Date	2 days before selected date.
3 Days Before Selected Date	Date	3 days before selected date.
4 Days Before Selected Date	Date	4 days before selected date.
5 Days Before Selected Date	Date	5 days before selected date.
6 Days Before Selected Date	Date	6 days before selected date.
7 Days Before Selected Date	Date	7 days before selected date.
8 Days Before Selected Date	Date	8 days before selected date.
9 Days Before Selected Date	Date	9 days before selected date.
10 Days Before Selected Date	Date	10 days before selected date.
11 Days Before Selected Date	Date	11 days before selected date.
12 Days Before Selected Date	Date	12 days before selected date.
13 Days Before Selected Date	Date	13 days before selected date.

Speed of Service by Location and Revenue Center

Visualization: Table.

Permission: Sales and Operations.

Table 4-87 Speed of Service by Location and Revenue Center

Metric	Data Format	Description
Name	String	Name of location or revenue center.
Net Sales	Currency	Net sales.
Check Count	Integer	Number of checks.
Guest Count	Integer	Number of guests.
Average Speed of Service	Time duration	Sum of expediter station times ÷ sum of service rounds.
Average Prep Time	Time duration	Sum of prep station prep times ÷ count of prep station sessions.