Authorize then Void

Pre-authorize a credit card to validate the card against the amount, then void the pre-authorization, and then use the finalize function to pay off the transaction.

  1. Log in to workstation 01.
  2. Start a transaction.
  3. Ring in the items.
  4. Select CC Auth, and then tap, swipe, or insert the credit card. For example, a Visa card.
    The PED lights up prompting for the card. The authorization is successful, the credit card vouchers for the authorization are printed, and the authorization details are displayed in the Check Detail Area. The credit card limit is reduced by the authorized amount.
  5. Highlight the CC Auth in the Check Detail Area.
  6. Select Void.
    The void is successful, the credit card vouchers for the void are printed, and the authorization reversal details are displayed in the Check Detail Area. The card used for CC Auth credit limit is reverted to the original amount before the CC Auth and the details are not visible in the customer’s card statement.
  7. Select CC Finalize to attempt to pay off the transaction.
    The message Error No Credit Authorizations were found appears.
  8. Select another payment method to pay off the transaction. For example, cash.