Return an part of an amount to a card and the rest in cash.
Log in to workstation 01.
Start a transaction. For example, Check 1.
Select Void Transaction.
Select a non-revenue service charge.
Enter an amount. For example, $10.00.
Select CC Refund, and then tap,
swipe, or insert the credit card (for example, a Visa card), and then
enter less than the amount of the transaction (for example, $6.00).
The PED lights up prompting for the card. The refund is successful,
the credit card vouchers for the refund are printed, and the authorization
and payment refund details are displayed in the Check Detail Area.
The credit card is increased by the refunded amount and is visible
in the customer’s card statement.
Select CC Refund.
The message Error. Tender Refund Not Allowed with Existing
Authorizations or Credit Payments appears.
Select Cash to pay off the outstanding
balance. For example, $4.00.