Fire Items

In TSR operations you can use this function to send unsent menu items to the order device immediately rather than waiting for the check to be sent. Menu items can be sent individually, by seat, by major group, or by family group.

  1. Click Check Functions or Functions, and then click Fire Now. Unfired menu items are listed.
  2. Fire items using one of the following methods:
    • Select individual menu items.

    • Select Fire by Seat, and then select a seat number.

    • Select Fire by Major Group, and then select a major group.

    • Select Fire by Family Group, and then select a family group.

  3. Click Fire. The menu items appear on the check detail with an asterisk to show they have been sent.

    Figure 4-19 Example of Fire Items Function on Workstations and Tablets


    This figure shows fired items on two pages of the POS client for the workstation or tablet UI. The Fire Now dialog shows the checked items to be fired. The check detail page shows the items after being fired, indicated with an asterisk.

    Figure 4-20 Fire Items Function on Mobile Phones and Handheld Devices


    This figure shows the Fire Now page on the POS client for the mobile phone and handheld device UI.