1. Point-of-Sale User Guide
  2. Check Functions and Transaction Functions
  3. Hold Items

Hold Items

In TSR operations you can use this function to stop items from being sent immediately to an order device. The customer may have asked for the starters to be delayed if one member of their party has not arrived yet.

  1. Click Check Functions or Functions, and then click Hold. The Hold mode activates and a banner appears above the check detail.
  2. Select the menu item to hold. An H appears adjacent to the menu item in the check detail.

    Figure 4-17 Hold Banner on Workstations and Tablets


    This figure shows the Hold banner in the check detail area on the POS client for the workstation or tablet UI.

    Figure 4-18 Hold Banner on Mobile Phones and Handheld Devices


    This figure shows the Hold banner in the check detail area on the POS client for the mobile phone and handheld device UI.
  3. Click Hold again to switch the Hold mode to off.

Parent topic: Check Functions and Transaction Functions