Use Transaction Return Key

The Transaction Return function takes the check into a Return mode, like the Return Item function. However, Transaction Return allows multiple returns until the Return mode is deselected. Return Item only allows the return of one item.

  1. Pick up a check or begin a new check.
  2. For workstations and tablets, click Check Functions (TSR) or Transaction Functions (QSR/Bar). For mobile phones and handheld devices, click Functions.
  3. Click Transaction Return. A Return mode banner appears above the check detail.

    All menu items added to the check after this point are considered returns and show as a negative quantity on the check. If you click Transaction Return again, the Return mode stops.

  4. If configured, select the return reason.