Configure Begin Future Order

You can configure checks to be sent to the kitchen at a specific date and time for Table Service Restaurant operations. These are called Future Orders (sometimes called Autofire checks).

By default, the future orders feature is not active for Simphony Essentials. When you enable future orders, the following changes occur in POS Operations:

• The Begin Future Order button appears on the POS Functions page.

• The Pickup Check dialog shows the Future Checks button.

• The Future Open Check Report button appears on the POS Reports page.

To enable Begin Future Order:

1. Select the revenue center, click Setup, and then click RVC Parameters.
2. Click the Autofire tab, and then configure the fields as described in the following table:

   Figure 14-5 Autofire Tab

   
   
   

   Table 14-3 Automatic Check Firing Fields

   Fields and Options	Description
   (Optional) Autofire Employee	To allow a specific employee to become the owner of all checks, including those placed using Transaction Services after the orders fire, select a workstation operator, and then click OK. If you select an Autofire Employee, all sales totals post to the designated workstation operator and the checks appear under the Autofire Employee in the Open Check Report. If you do not select an Autofire Employee, the check operator remains the owner of the check after the order fires.
   Autofire Workstation	Select the workstation from which the orders fire and print. The application uses this value to determine the order output devices and workstation printers to use when an order fires.
   Default Autofire Tender/Media	Select a service total that workstation operators can use with Future Orders. This service total must be the same as the Default Service Total Tender/Media set in the Tender Parameters module, Simphony Essentials tab. Create Payment Buttons contains more information.
   Backup Autofire Delay (Mins)	Enter the amount of time (in minutes) that the Future Orders workstation must try to fire the orders. After the Backup Autofire Delay time elapses, if the Future Orders workstation is unsuccessful at firing the order, the workstation at which the check was originally created tries to fire the order. If both workstations fail, a memo chit prints and a workstation operator must manually fire the order.
   (Optional) Maximum Days	Enter the maximum number of days for which workstation operators can schedule orders to fire automatically.
   (Optional) 2 - Print Guest Check at Time of Autofire	Select this option if you want a guest check to print when an order automatically fires to order devices. If you select this option, guest checks print at the guest check printer assigned to the autofire workstation.
   3 - Enable Autofire in this Revenue Center	Select this option to allow the revenue center to create orders that fire automatically.

3. Click Save.
4. Select the Enterprise level, click Configuration, and then click Roles.
5. Double-click the role type for the employee who needs privileges to assign future checks.
6. Click the Operations tab, and then select the appropriate options.
7. Click the Guest Checks subtab, and then select the following privileges. The following table describes the privileges corresponding to automatic check firing.

   Table 14-4 Employee Guest Check Privileges for Automatic Check Firing

   Privilege	Description
   183 - Begin Autofire Check using [Begin Autofire Check] Key	Select this option to allow employees in this role to create checks with orders that automatically fire at a preset time using the Begin Autofire Check function key.
   184 - Authorize/Perform Pickup of Autofire Check Belonging to Another Operator	Select this option to allow employees in this role to pick up and edit checks with orders that fire at a preset time from other employees.
   185 - Authorize/Perform Edit of Autofire Date/Time	Select this option to allow employees in this role to modify the date and time that orders are set to automatically fire.

8. To allow employees in this role to generate the Autofire Open Check Report from the workstation, click the Ad Hoc Reports subtab, and then select 31030 - Run Autofire Open Check Report.
9. Click Save.
10. Select the Enterprise, property, or revenue center, click Descriptors, and then click Autofire Check Offline Header.
11. From the Text column, enter the header lines to print on memo chits when future orders fail to fire automatically.
12. To add a logo to the header, select Use Logo, click the ellipsis point (...) button from the Logo column, select the logo from the list, and then click OK.
13. Click Save.