Configuring Order Device Routing By Guest Check Amount

You can route orders to order devices based on the guest check amount. The "whole-total" guest check amount is used irrespective to any tenders applied to it.

To use this feature, you need to assign print classes to Tender/Media records. With a Below Threshold Print Class assigned and Order Routing Threshold Amount set:
  • Orders below the threshold use the Tender/Media's Below Threshold Print Class.

  • Orders at or above the threshold use the Tender/Media's Print Class.

Order device dynamic routing works with load balancing. This feature does not support DOM.

  1. Select the Enterprise or property, click Configuration, and then click Tender/Media.
  2. Double-click the tender record to open it.
  3. Select the Print Class from the drop-down list, and disable output to the below threshold order devices:
    1. To open the Print Classes module, click the arrow icon adjacent to the Print Class field.
    2. Highlight the print class in the left pane.
    3. In the Tender Media Order Output Disable list, select the order devices for which you want to disable output.

      For example, if you select Order Device #2, checks with amounts equal to or above the order routing threshold amount do not print to order device 2.

  4. Select the Below Threshold Print Class from the drop-down list, and disable output to the regular order devices.

    By default, the Below Threshold Print Class is set to 0 - Use Tender Print Class.

    1. To open the Print Classes module, click the arrow icon adjacent to the Below Threshold Print Class field.
    2. Highlight the print class in the left pane.
    3. In the Tender Media Order Output Disable list, select the order devices for which you want to disable output.

      For example, if you select Order Device #1, checks with amounts below the order routing threshold amount do not print to order device 1.

  5. Click Save.
  6. Select the revenue center, click Setup, and then click RVC Parameters.
  7. On the General tab, enter the Order Routing Threshold Amount (for example, $10.00).
  8. Click Save.