Enrolling Users MFA Email Addresses and Passwords

After installing or upgrading to Simphony release 18.1 or later, every user with access to the EMC is prompted to enter and register their email address during their first attempt to log on to the EMC. If the system detects that your email address has already been registered (by another privileged user), you simply need to enter your EMC user name and password and the system will email your OTP to the email address that was provided.

To enroll a user’s email address using the EMC:

  1. Select the Enterprise level, click Configuration, and then click Employee Maintenance.
  2. Search for the employee record that requires editing.
  3. Click the Email button and enter the user’s email address in the Email Address field. Re-enter the email address in the Confirm Email Address field and click Register.

    Figure 2-4 Email Enrollment


    This figure shows adding employee’s email addresses for MFA.
  4. If a user’s email address changes, click the Email button and enter the user’s Current Email Address (that is already registered on the system), new Email Address, and then re-enter the address in the Confirm Email Address field and click Register.