Menu Item Refills

Refills allow you to copy menu items from the previous round of the check to the current round, free of charge. This function is used on special occasions such as an all-you-can-eat buffet where customers can reorder menu items for free until a refill limit is reached. You can only refill menu items in the next round—after a check is service totaled, and only once per round.

There are two types of refill functions:
  • Refill Auto: Initiates menu item refills. Shows a list of refillable menu items including condiments.

  • Refill Interactive: Initiates menu item refills. Shows a list of refillable parent menu items and allows you to select the required and allowed condiments. You can only refill one menu item at a time using this function.

Returning and Voiding Refillable Items

The following must be taken into account when attempting to perform returns and voids on refill orders:
  • You cannot return parent menu items that have one or more refills.

  • You can void parent menu items with one or more refills. However, you must void all refills of the menu item in reverse chronological order (the most recent refilled item must be voided first) to void the parent menu item.

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