Ending the Current Round and Closing Checks with Items on Hold

There are various ways to end the current round and to close checks with held items.

  1. To send all items (including held menu items) but not items held for a preset time, click the Fire Order Tender/Media type. The workstation shows an asterisk (*) next to all sent items.
  2. To send all items except for the ones on hold, click the Keep Held Status Tender/Media type. The workstation shows the letter H next to the held items and an asterisk (*) next to the sent items.
  3. To make a payment and close a check with held menu items, click a touchscreen button assigned to a payment method (for example, Cash or Credit Card). The workstation shows a dialog box inquiring what action to take depending on the environment configuration.
    1. Click Send Now to send all items on hold to the order devices.
    2. Click Do Not Send to close the check without sending the items on hold to the order devices.