3 DoorDash

DoorDash is supported with Simphony release 19.4 and later. Review the following checklist before you set up Simphony for DoorDash:
  • Decide on your menu(s). DoorDash supports one or multiple menus.

  • Decide on unique tag names for the menu or menus.

  • Plan the list of menu items.

  • Determine menu availability. For example, will the menu be available only on weekdays between specific times?

  • The menus can have multiple categories but must have at least one category. A category is a group of similar menu items. For example, you can have a lunch menu with categories for salads, sandwiches, and desserts.

    In Simphony, a category corresponds to a SLU. Each category needs its own SLU.

    Note:

    DoorDash supports a maximum of 100 SLUs.
  • Decide on an image to display for each menu. This is optional.

  • Consider the following characteristics of each menu item:

    • Customer-facing menu item name

    • Customer-facing menu item description

    • Menu item image that meets the following specifications:

      • JPEG or PNG file format

      • Pixel size of 1920 x 1080

      • Aspect ratio of 16:9

      Note:

      All images are manually verified by DoorDash and will not appear immediately on the ordering site.
    • Menu item price

    • Allergen classes