Workstation Connectivity

Connection Attempt

The Locations API workstation attempts to connect to STS Gen2 on startup. If the connection attempt fails, no further attempt is made until the next service host restart. This means the workstation remains disconnected until another service host restart occurs. A service host restart is defined as the restart of the Simphony POS application. The same effect can be achieved with a workstation reboot if necessary.

Constant Ping Requests

If the connection is established when starting the Simphony service host, there are constant ping requests from the Location to the Simphony Enterprise to confirm the connection is still in place. There are also constant ping requests from the Simphony Enterprise to the Location to confirm the same. If the connection is dropped, an attempt to re-establish the connection is made by the Simphony Enterprise and the Location.