Configuring SMTP

The Oracle Argus Safety Service and the Oracle Argus Interchange Service use the SMTP configuration utility for e-mail transmission if it has been enabled and configured in Oracle Argus Safety. Case Letters are also sent using SMTP.

Oracle Argus Safety supports modern authentication for only Microsoft Office 365. Modern authentication is a method of identity management that offers more secure user authentication and authorization. To use this option, you must register Oracle Argus Safety in Azure AD and obtain required credentials to send emails.

To configure SMTP:

1. Navigate to Argus Console > System Configuration > SMTP configuration.
2. Check the Enable SMTP checkbox.
3. In the Server Configuration section, enter the following parameters:

   Note:

   Skip this step to configure SMTP for modern authentication.

   • SMTP Server IP address or name
   • Port number (Default value is 25)
   • FQDN (Fully Qualified Domain Name)
   • Valid e-mail address in the Global From Address field.

     When e-mails are sent from Oracle Argus Safety, the From address for all e-mails is set to the e-mail specified in Global From Address.

4. To configure SMTP for modern authentication, perform the following steps:

   Note:

   Argus application supports modern authentication for only Microsoft Office 365. As a pre-requisite, Argus application needs to be registered in Azure AD to obtain required credentials like Client ID, Client Secret to send emails.

   1. In the Server Configuration section, enter a valid e-mail address in the Global From Address field.
   2. From the Authentication drop-down, select Modern Authentication.
      The Modern Authentication Configuration section is enabled.

      
      

      

      
      
   3. Enter the following parameters:
      • Client ID: Registered Argus application client ID.
      • Client Secret: This field is masked similar to the password field.
      • Tenant ID: Token ID provided while registering.
      • Server Token URL: Server end point which defaulted by the system.
      • Authorization Scope: Scope of authorization defaulted by the system.
5. To mark sent emails as confidential, select the Custom SMTP Header checkbox.

   All e-mail messages sent using the following processes are sent as Confidential:

   • AG Service: Bulk Transmit Email
   • AG Service: General Email
   • ESM Service: Business / User / IT Email

   The Audit Log tracks updates to this field.

6. Click Validate and Save, to connect to the e-mail server as per the configuration data or in modern authentication mode. If the connection is successful, then the configuration data is saved and a test e-mail is sent. If the connection is not successful, the error is displayed in the Status field and the configuration is not saved.

Note:

If Oracle Argus Safety needs to use the proxy set up for SMTP configuration, ensure that the Proxy setting is configured under System Configuration > System Management > Network Settings > Proxy.