5 System Configuration

This chapter provides information about configuring the system as described in the following table:

Section	Description
Case Priority	This screen enables the administrator to configure rules to determine the priority of new cases that are entered into the system.
Field Validation	This screen enables the administrator to configure field level validations for the Case Form fields.
Field Properties	This screen enables the administrator to configure field properties.
LAM System Numbering	This section enables the administrator to specify the case numbering preferences for LAM cases.
System Management (Common Profile Switches)	This screen enables the administrator to configure common profile switches.
Workflow	This screen enables the administrator to configure Workflow states and rules.
System Numbering	This screen enables the administrator to specify the case numbering preferences.
SMTP Configuration	This screen enables the administrator to configure SMTP for e-mails.
Enabled modules	This screen enables the administrator to segregate modules per enterprise.
Interchange Mapping	This screen enables the administrator to access the Interchange Mapping Utility in the Argus Console.

For more information, see:

• Configuring Case Priority
  
• Configuring Field Validations
  
• Configuring LAM System Numbering
  
• Configuring System Management - Common Profile Switches
  
• Configuring Workflow
  
• Configuring System Numbering
  
• Configuring SMTP
  
• Configuring Field Properties
  
• Adding User Defined Fields
  
• Configuring User Defined Fields
  
• Configuring Local Data Entry
  
• Enabled Modules
  
• Interchange Mapping
  
• Interchange Webservice