How does Oracle Argus Safety set the Date Received value for a case?
The Date Received value is the latest Follow-up Date value for the case.
- If there are multiple Follow-up Date values, then the Date Received value is the oldest Follow-up Date value that exists for the case.
- If there is no Follow-up Date value for the case, then the Date Received value is the initial Receipt Date value for the case.
Parent topic: FAQs